Terms of Sale
1. We only accept PayPal, Money Orders and Cash on Delivery methods of payment.
2. Payment is expected with in 7 Days.
3. No fees, free shipping and no surprises.
4. We ship to the Hong Kong (local) only and your request product will likely arrive within a week
Our prices and selection generally match those offered in stores of our affiliates. Prices and offers are subject to change without notice.
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and eComputer shop reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, eComputer shop will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not satisfied with your purchase, you may return it in accordance with eComputer's Return Policy.
"CUSTOMER SATISFACTION IS OUR PRIMARY CONCERN"
1. eComputer shop offers a money back guarantee on non-cosumer items like CD/DVD Roms, but not CDs/DVDs. If there are problems of the item you purchase or for any reason you are not happy with your purchase, contact us at firstname.lastname@example.org titled as "[Problems on products]email title[Problems on products]" or "[Refund on products]email title[Refund on products]". Please be remembe to include order details in the email.
2. Items must be returned within 14 Days or 7 days starting from the day you received your Items or two weeks starting the day of order (counting the longer one). The products must be in an un-used condition
3. We still accept return in second week starting from the day yor received your items, but there will be an extra service charge of 5 % of the total price of purchase items. No return will be accepted starting from the third week.
4. All request will be handled within three days. When you receive our confirm email, you can send the crashed products to the address in "contact" section. We will refund you as soon as we received your crashed products.
"Confidentiality of Personal Information"
eComputer shop understands your desire to protect your personal information. Your privacy is respected and taken very seriously. Your information is not sold, rented or shared with a third party. This includes purchase history, all collected information is used by eComputer shop specifically to serve you better.
We check our email during the day and evening and will get back to you as soon as we can address your question or complaint. In most cases we will get back to you within 24 hour in weekday. For weekend, incoming mail may require up to 48 hours to be answered. If your email is in reference to a pending order, call us, we have been known to process orders and packages quicker than answering email
How We Use the Personal Information We Gather and Track.
We use personally identifiable information in the following ways:
1. To mail your order to your shipping address.
2. To e-mail you with your account information or shipping information.
3. Email address of our client will keep in secret and no spam mail or advestisements will be sent from our site.
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